However, it is essential to be aware of scams created for this application, including cloning and account hijacking. It's hard to find anyone who owns a smartphone and doesn't have this app installed - after all, it was the one of the first in the instant messenger industry for mobile devices. Managed by Facebook, WhatsApp is, without a doubt, a phenomenon in Brazil. Several types of scam are disseminated via WhatsApp and SMS, and therefore it is important to know how to recognize them and avoid these risks. According to the Brazilian Federation of Banks (Febraban, in its Brazilian acronym), malicious messages intended to steal user data increased by around 70% in Brazil since the beginning of the pandemic. With the new coronavirus pandemic (SARS-Cov2), this type of threat has grown exponentially, especially as citizens have started to use their smartphones much more frequently to carry out banking transactions, to order food in delivery apps, and to keep in touch with their customers, coworkers, family, and friends.
After all, lack of attention is one of the crucial factors why social engineering maneuvers work and make victims fall into a trap. In the rush of daily life, we normally do not pay due attention to messages we receive and we make decisions without thinking, which is precisely what cybercriminals want. There is a reason why scammers are so fond of scamming via WhatsApp or SMS (the famous smishing): in general, we pay less attention to what we receive on our smartphones.
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